Home Care Coordinator
Lach Home Care Lach Home Care Yonkers, NY Yonkers, NY Temporary Full-time Contract Temporary Full-time Contract $19 - $21 an hour $19 - $21 an hour 10 days ago 10 days ago 10 days ago LACH HOMECARE SERVICES - YONKERS NEW YORK LACH HOMECARE SERVICES licensed home healthcare agency that has been providing comprehensive home healthcare services.
Lach homecare professionals earn their confidence in our professional, competent, and compassionate care that improves the patient's quality of life.
Job
Summary:
The Coordination Department is responsible for providing the best quality service for coordinating caregiver placement, staffing, and communicating with the caregivers, patients, and their families in compliance with Lach Homecare policies and procedures RESPONSIBILITIES Strategically coordinate placement of services between clients and caregivers.
Assist the weekday Case Coordinators with any staffing challenges that can occur during the weekend.
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues.
Ensure documentation is being updated for all our caregivers and patients in HHA Exchange.
Verify caregivers' attendance daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, callouts or any missed visits based on the patient's needs of care.
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status.
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations.
Maintain and document communication with all caregivers in HHA Exchange; coordinate the caregivers' schedules and maintain a schedule of all services per month.
Maintain patient confidentiality and privacy with dignity and respect.
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others.
Additional responsibilities as needed.
Responsibilities may include additional tasks according to the needs of the department and the organization
Qualifications:
Bilingual Preferred Excellent verbal and written communication skills.
Ability to deal with difficult or sensitive situations in person or on the phone.
Ability to function well in a high-paced and at times stressful environment.
Ability to maintain a professional demeanor when handling employee issues.
Knowledge of HHA Exchange is highly preferred.
Job Type:
Full-time Pay:
$22 to $26 per hour
Benefits:
Dental insurance Health insurance Paid time off Standard shift:
Day shift Job Types:
Full-time, Contract, Temporary Pay:
$19.
00 - $21.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Lach homecare professionals earn their confidence in our professional, competent, and compassionate care that improves the patient's quality of life.
Job
Summary:
The Coordination Department is responsible for providing the best quality service for coordinating caregiver placement, staffing, and communicating with the caregivers, patients, and their families in compliance with Lach Homecare policies and procedures RESPONSIBILITIES Strategically coordinate placement of services between clients and caregivers.
Assist the weekday Case Coordinators with any staffing challenges that can occur during the weekend.
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues.
Ensure documentation is being updated for all our caregivers and patients in HHA Exchange.
Verify caregivers' attendance daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, callouts or any missed visits based on the patient's needs of care.
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status.
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations.
Maintain and document communication with all caregivers in HHA Exchange; coordinate the caregivers' schedules and maintain a schedule of all services per month.
Maintain patient confidentiality and privacy with dignity and respect.
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others.
Additional responsibilities as needed.
Responsibilities may include additional tasks according to the needs of the department and the organization
Qualifications:
Bilingual Preferred Excellent verbal and written communication skills.
Ability to deal with difficult or sensitive situations in person or on the phone.
Ability to function well in a high-paced and at times stressful environment.
Ability to maintain a professional demeanor when handling employee issues.
Knowledge of HHA Exchange is highly preferred.
Job Type:
Full-time Pay:
$22 to $26 per hour
Benefits:
Dental insurance Health insurance Paid time off Standard shift:
Day shift Job Types:
Full-time, Contract, Temporary Pay:
$19.
00 - $21.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Monday to Friday Weekends Education:
High school or equivalent (Preferred)
Experience:
Customer Service:
1 year (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
